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Accessibility Statement

This statement applies to content published on the Loughs Agency website. It does not apply to content on the Loughs Agency’s elicence website.

This website is run by Loughs Agency. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some tables do not have row headers
  • some pages have poor colour contrast
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some complex images do not have sufficient description
  • some video does not have a text alternative
  • some documents in PDF and MS Office formats and are not accessible

How to request accessible content

If you need information in a different format contact us by using the Loughs Agency contact us form and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements contact us by using the Loughs Agency contact us form.

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’) in Northern Ireland. If you are not happy with how we respond to your complaint, please contact the Equality Commission for Northern Ireland (ECNI)

Technical information about this website’s accessibility

Loughs Agency is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content that is not accessible is outlined below with details of:

  • the accessibility problem(s)
  • where it fails the success criteria, and
  • when we plan to fix it

Page Structure

There are a number of pages which do not use a consistent or appropriate use of headings. This may result in a loss of meaning for users of screen readers. This fails WCAG 2.1 1.3.1 (Info and Relationships). We plan to repair these pages within the next 12 months, by September 2021.

There are a number of pages with lists which may not be adequately structured. This may result in a loss of meaning for users of screen readers. This fails WCAG 2.1 1.3.1 (Info and Relationships). We plan to repair these pages within the next 12 months, by September 2021.

When we publish new content we’ll make sure our use of headers and formatting of lists meet accessibility standards.

Documents

A number of documents are non-accessible for a number of reasons which may result in a loss of meaning for users of screen readers or present issues for users with moderately low vision. For example, some documents:

  • do not have a language attribute set This is a failure of WCAG 3.1.1 (language of page).
  • have areas of insufficient colour contrast. This is a failure of WCAG 1.4.3 (contrast (minimum))
  • do not have a correct reading order. This fails WCAG 1.3.1 (info and relationships) and 1.3.2 (meaningful sequence)
  • do not have alternative text for images. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • have non-text content like bullet points and dotted lines which are not read aloud correctly. This fails WCAG 1.1.1 (non-text content).
  • have tables which are not marked up correctly. This fails WCAG 1.3.1 info and relationships)
  • are scanned documents with errors in elements including reading order, language, and title. This fails WCAG 1.3.1 (info and relationships).

We plan to repair this within the next 12 months, by September 2021. If you find you require one of our non-accessible documents published since September 2018 before it is repaired, please tell us using the contact us form.

Any new PDFs or other documents we publish will meet the required accessibility standards.

Images and Video

Some images do not have a text alternative (alt text), so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to repair this within the next 12 months, by September 2021.

A small number of complex images and charts do not convey meaningful information and cannot be described in a text alternative. Detailed descriptions are not currently available, which is a failure of WCAG 2.1 1.1.1 (non-text content) and 1.3.1 (info and relationships). We plan to repair this within the next 12 months, by September 2021.

Some images include text which do not have sufficient contrast against the background, so people with moderately low vision may not be able to access the information. This fails WCAG 2.1 success criterion 1.4.3 (contrast). We plan to repair this within the next 12 months, by September 2021.

A small number of pages have embedded video content without text alternatives or closed captions. This may prevent users from adapting the material through any sensory modality (for example, visual, auditory or tactile) to match their needs. This fails WCAG 2.1 1.2.1 (audio-only and video-only (pre-recorded)), 1.2.2 (captions), 1.2.3 (audio description or media alternative (pre-recorded)) and 1.2.5 (audio description (pre-recorded)). We plan to repair these pages within the next 12 months, by September 2021.

When we publish new content we’ll make sure our use of images meets accessibility standards.

Tables

A small number of pages have tables which do not have row or column headers and are non-accessible. This may result in a loss of meaning for users of screen readers. This fails WCAG 2.1 1.3.1 (Info and Relationships). We plan to repair these pages within the next 12 months, by September 2021.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

As a website published before 23 September 2018, we are required to comply with the Web Accessibility Regulations from 23 September 2020.

However, some of our content is exempt from the accessibility regulations:

  • pre-recorded audio and video published before 23 September 2020
  • heritage collections
  • PDFs or other documents published before 23 September 2018 – unless required for the use of a service, for example a form
  • maps
  • third party content that is not within our control, for example, embedded video players like Vimeo or YouTube, and embedded Google Maps.

If you have any problems using this website, tell us using the contact us form.

PDFs and other documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or other documents we publish will meet the required accessibility standards.

How we tested this website

This website was tested for compliance with the Web Content Accessibility Guidelines 2.1 level A and level AA, and these tests have been carried out externally and independently during September 2020.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above. This statement was prepared on 23rd September 2020. It was last reviewed on 23rd September 2020. This website was last tested on 23rd September 2020. The test was carried out by Simply Zesty.

 

 

COVID-19 UPDATE

Following the Government’s advice in relation to COVID-19, Loughs Agency has put in place a number of measures to maximise our capacity to continue to deliver our services as best we can.